Position Title: Account Manager
Location: North America (remote)
Important to note:
The Account Manager role:
As an Account Manager, your primary responsibility is to work closely with our customers to maximize the value that they are getting out of Riskline. You are driven to understand a partner's business goals, dig deep into their solution, and provide insight and recommendations to help them achieve success.
You are responsible for driving high levels of partner satisfaction, expansion, and long-term partner retention among your set of partner accounts, all based in North America. You’ll achieve this by being knowledgeable about your accounts’ business and industries, actively engaging with partners on both a proactive and reactive basis, and working cross-functionally with internal stakeholders to champion on behalf of our partners.
Regular activities include:
The right person for this role:
You’re a great fit for this role if you love making new connections, you’re passionate about travel and the industry, and want to have a direct impact on how travellers benefit from our products and solutions.
Required knowledge and experience:
Every day at Riskline our team provides vital updates and data to help millions of travellers around the world be informed and stay safe. We offer a suite of information products that keep our business customers updated with risk alerts, COVID restrictions and rules, destination risk assessments, city safety reports and much more.
Our truly international team of politics nerds, travel lovers, tech wizards and news junkies is dedicated to providing the best travel risk intelligence in the world. We pride ourselves on being smart, curious, open to new ideas, and dedicated to helping our customers and partners succeed.
We’re unique! Our team is 100% remote, and located all around the world. Our team is spread across 20+ countries and 12 time zones.
More than just a great team, there’s great benefits to working at Riskline. Our team members are on self-employed consultant contracts, but we still offer great benefits including unlimited holiday leave, paid medical and family leave, and technology upgrade bonuses when you’ve been with us for a few years.